Terms of Service

Last updated: June 2026

This document was drafted to accurately reflect what this website currently does. It has not been reviewed by an attorney — we recommend legal review before this page goes live to the public.

1. Acceptance of Terms

By accessing or using northpointeai.com (the "Site"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.

2. What We Offer

North Pointe AI provides business consulting, AI-powered workflow systems, and the Horizon OS software platform. Service tiers, pricing, and system scope are determined through our Free Workflow Evaluation process, described elsewhere on this Site.

3. No Guarantee Prior to Diagnosis

Any pricing, tier information, or feature descriptions on this Site are provided for reference. Actual engagement scope and pricing are determined by an evaluation of your specific business, and nothing on this Site constitutes a binding quote or commitment until a signed agreement is in place.

4. Free Workflow Evaluation

The Free Workflow Evaluation is offered at no cost and without obligation. Scheduling an evaluation does not commit you to purchasing any service or product.

5. Horizon OS

Horizon OS is a separate software product offered under its own terms and billing arrangement, which will be presented to you directly during signup. Nothing on this Site constitutes those terms.

6. Acceptable Use

You agree not to misuse this Site, including attempting unauthorized access to any system, submitting false information through our forms, or using the Site in a way that could disable, overburden, or impair it.

7. Intellectual Property

All content on this Site, including text, graphics, logos, and the Horizon OS name and branding, is the property of North Pointe AI unless otherwise noted, and may not be used without permission.

8. Third-Party Links and Services

This Site may link to or integrate third-party services (such as Google Calendar/Meet for scheduling). We are not responsible for the content, policies, or practices of third-party services.

9. Disclaimer of Warranties

This Site and its content are provided "as is" without warranties of any kind, express or implied, to the fullest extent permitted by law.

10. Limitation of Liability

To the fullest extent permitted by law, North Pointe AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Site.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the updated Terms.

12. Contact Us

Questions about these Terms can be directed to info@northpointeai.com or 800-738-0311.