North Pointe AI • Products & Pricing

Operational AI systems built for speed, execution, and scalable growth.

North Pointe AI packages are structured around the operating layers modern businesses need: lead capture, instant response, qualification, routing, workflow automation, operational visibility, and Horizon-powered decision support. Start with the system layer that fits your current environment, then expand as your team, workflows, and operational complexity grow.

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One-time build
Architecture, implementation, and launch

Monthly support
Monitoring, refinement, and system upkeep

Built for growth
Expand from Spark to Horizon as your needs evolve

Tier Snapshot

Choose the operating layer your business needs right now.

Spark creates the response foundation. Polaris strengthens intake and qualification. Nova adds workflow routing and automation logic. Horizon brings the full North Pointe operating system together.

Spark $1,600 build • $249 MRR Polaris $2,500 build • $449 MRR Nova $5,000 build • $750 MRR Horizon $10,000 build • $1,000 MRR

Who This Is For

Built for organizations that need faster response, cleaner workflows, and stronger operational control.

North Pointe AI is designed for service-driven and operations-heavy businesses where missed inquiries, delayed follow-up, manual routing, and disconnected tools create revenue loss and operational drag.

Professional Firms

Attorneys, consultants, and client-service teams that need better intake, consultation request handling, follow-up, and internal routing.

Insurance & Real Estate

Agencies, brokers, property managers, and real estate teams that need faster inquiry response, lead qualification, appointment coordination, and workflow visibility.

Service & Enterprise Operations

Local service businesses and enterprise operations teams that need connected systems for intake, routing, automation, reporting, and scalable execution.

Product Tiers

Each package adds a deeper operational layer to the North Pointe system.

These tiers map to the core components of a scalable operational AI environment: intake, response, qualification, lead routing, follow-up, dashboards, workflow orchestration, and Horizon-powered decision support.

Starting Tier

North Pointe Spark

Core response infrastructure for lead capture and missed-inquiry recovery

Spark is the clean entry point for businesses that need a dependable response foundation in place quickly. It focuses on reducing preventable opportunity loss, acknowledging inbound inquiries faster, and creating a structured first-response layer for the business.

One-time build

$1,600

Implementation

Monthly recurring

$249

MRR

Included in Spark

Inbound opportunity entry-point setup for website forms, missed-call notifications, core contact intake, and basic inquiry capture.
Instant first-response flow using email or SMS confirmation so new inquiries are acknowledged quickly.
Core missed-call recovery layer with an automatic text-back workflow for after-hours, busy-period, or missed-call situations.
Standardized response templates to keep outbound communication clean, fast, and consistent.
Deployment and validation to get the starter response system live and functioning correctly.

Best for

Businesses that need a strong first-response system, a clean missed-inquiry safety net, and a simple way to reduce silent lead loss without moving straight into full workflow automation complexity.

Second Level

North Pointe Polaris

Adds smarter intake, qualification, and stronger front-end engagement

Polaris expands beyond basic recovery and creates a stronger intake layer. It is designed for businesses that want better response coverage, cleaner qualification, and more reliable front-end handling across inbound channels.

One-time build

$2,500

Implementation

Monthly recurring

$449

MRR

Included in Polaris

Everything in Spark, plus expanded front-end intake coverage.
AI-assisted qualification prompts to identify urgency, service type, location, client need, and lead-value signals.
Chat and message response layer for faster engagement across more inbound channels.
Internal notification routing so high-priority opportunities are surfaced faster to the right people.
Expanded speed-to-lead pathways for stronger first contact, cleaner intake execution, and better handoff visibility.

Best for

Businesses moving beyond basic capture and ready for smarter intake, better qualification, and stronger first-contact handling across more than one inbound channel.

Third Level

North Pointe Nova

Adds routing logic, automation rules, and structured follow-up workflows

Nova is where the system begins acting like a true operating layer. It adds decision support, routing logic, and automated follow-up sequences that help the business move faster with less manual drag and more consistent execution.

One-time build

$5,000

Implementation

Monthly recurring

$750

MRR

Included in Nova

Everything in Polaris, plus the deeper workflow automation layer.
Smart routing logic for hot, warm, low-priority, manual-review, and operational handoff paths.
Automated follow-up sequences including 15-minute, 1-hour, next-day, re-engagement, and workflow-specific follow-up flows.
Workflow orchestration rules connecting intake, qualification, routing, notifications, team action steps, and follow-through.
Operational visibility layer for cleaner tracking, handoffs, status awareness, and execution control.

Best for

Growing teams that need stronger routing, less manual follow-up, and a more reliable operational rhythm once multiple people, channels, systems, and handoffs are involved.

Full Package

North Pointe Horizon

Full deployment of the North Pointe operational AI system

Horizon is the full North Pointe operating system. It combines front-end capture, qualification, routing, orchestration, dashboards, and the deeper Horizon decision layer into one connected operating environment built around the way your business actually works.

One-time build

Starts at

$10,000

Implementation

Monthly recurring

Starts at

$1,000

MRR

Included in Horizon

Everything in Nova, plus the full connected operating system layer.
Horizon-guided decision support across workflow selection, response structure, routing behavior, and automation logic.
Automation orchestration across tools including APIs, webhooks, Make.com, connected business systems, and internal workflows.
Revenue and operations dashboarding for opportunities captured, missed inquiries recovered, appointments or jobs booked, workflow movement, and performance visibility.
Optimization-ready infrastructure built for refinement, scaling, additional integrations, and broader system expansion over time.

Best for

Businesses ready for the full North Pointe system, where capture, qualification, routing, orchestration, visibility, and decision support operate as one connected revenue and operations layer.

Tier Comparison

Compare the four operating layers at a glance.

Feature	Spark	Polaris	Nova	Horizon
Lead capture foundation	Included	Included	Included	Included
Missed-call recovery	Core	Enhanced	Enhanced	Enhanced
Qualification layer	Starter	Included	Expanded	Advanced
Routing logic	Starter	Internal alerts	Smart routing	Advanced routing
Automated follow-up	Basic recovery	Starter	Multi-step	Multi-step + optimization
Dashboard and visibility	Light	Light	Operational visibility	Revenue + operations
Orchestration and integrations	Starter setup	Expanded	Structured	Full package

What Pricing Covers

Clear build structure, ongoing system support, and room to scale.

One-time build fee

Covers architecture, setup, workflow build, response-path configuration, integration planning, validation, and launch work for the selected package tier.

Monthly recurring support

Covers ongoing monitoring, support, refinements, upkeep, and keeping the system healthy as your business uses it in the real world.

Custom build pricing

Horizon is a custom-built operating system tailored to your business. Final pricing may vary based on workflow complexity, integrations, automation scope, and operational requirements.

FAQ

Common questions before we build.

Can I start small and upgrade later?

Yes. The tiers are intentionally structured as a ladder, so a business can begin with Spark, then expand into Polaris, Nova, and Horizon as workflow complexity, team needs, and operational requirements grow.

Are these tied to specific software tools?

No. The packages are positioned around system outcomes and operational layers, so the install can be adapted to the client’s actual tools, intake paths, workflows, and operating environment.

Is Horizon custom?

Yes. Horizon is the fullest package and the closest to a custom operating environment, while still keeping the North Pointe product structure intact.

What is the main difference between Polaris and Nova?

Polaris strengthens front-end capture, qualification, and internal alerting. Nova adds the deeper routing, multi-step follow-up, and workflow logic that makes the system operate more like a true business execution layer.

Let’s Build the Right Tier

Not sure which package fits best? We can map the right system layer with you.

We can look at your current intake flow, response gaps, operational bottlenecks, tools, handoffs, and workflow complexity, then point you to the right tier without overbuilding.

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Spark Core response foundation for clean capture and faster first response

Polaris Smarter intake, qualification, and front-end engagement

Nova Routing, follow-up, workflow logic, and operational visibility

Horizon Full North Pointe operational AI system deployment